Are you Happy With Your Bank?

As most of the reality TV shows judges always say "It's a NO for me!"

My company recommends HSBC Main branch. The HSBC account representative for my company is a Filipino. As we speak the same tongue, I would be expecting the best service from the bank.

Due to the numerous offers mentioned to me, I got information overload and missed small details which I believed were not clearly mentioned nor well explained during the account opening meeting. It was only when I visited the bank's website that it became clear to me that the account I selected got a monthly maintaining balance of QAR 100,000 or I will incur a QAR 70 service charge.

I communicated with the said HSBC account representative about my problem and I got no satisfactory response at all. I just felt that I was just lured into the lion's den. The HSBC after sales service through this account representative is very unsatisfactory. I mentioned this to a colleague of mine and told me that he is not happy as well with the accounts representative customer service. HSBC management should look into this matter.

A Filipino Engineer, Registered Professional Engineer of Queensland (RPEQ) - Australia and Professional Electrical Engineer (PEE) - Philippines with extensive experience in concept select, front-end engineering, HV & LV detail design, construction and commissioning of Hazardous and Non-Hazardous Area electrical installations in water and waste water pipeline and pumping facilities, offshore platforms, hydrocarbon process plants and pipelines including related facilities. Hazardous area classification and design certification (UEENEEM015B, UEENEEM016B, UEENEEM017B).