A Designers Perspective: Consider the User to be an Idiot

idiotIn any design project, the designer should always consider that the user of his design is an idiot. It is not my intention to offend anybody. This is just a design process that need to be followed in order to produce a usable product regardless of the target clientele.

Did you ever thought that most personal devices now are considered smart devices? Why do we have now smart cars? In another view, we may call it - user friendly, why? Because, designers consider their customers as idiots. By doing so, designer will be able to produce a product which will be usable and marketable.

In engineering perspective, designers should do likewise. Don't presume that the installer, constructor or operator knows what you are thinking as a designer. It is a fact that there are unwritten acceptable industry standards but, as a designer, would you rely on these practices? If you say so, I will ask you, how would you expect to control the outcome of your project? There may come a time in one point of your project execution that you are telling to yourself, "that is not the way I want the equipment to be installed". The installer will just answer back, that is how I interpret your design. In this case, you can't do anything about it unless you want to pay more.

Better details presented during design does not mean your installers don't know what they are doing but you just wanted them to know what outcome you wanted. Treating them as idiots is the best method to implement this.

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About the Author

Ver Pangonilo

A Filipino Engineer, Registered Professional Engineer of Queensland (RPEQ) – Australia and Professional Electrical Engineer (PEE) – Philippines with extensive experience in concept select, front-end engineering, HV & LV detail design, construction and commissioning of Hazardous and Non-Hazardous Area electrical installations in water and waste water pipeline and pumping facilities, offshore platforms, hydrocarbon process plants and pipelines including related facilities. Hazardous area classification and design certification (UEENEEM015B, UEENEEM016B, UEENEEM017B).

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